
Delight Your Customers and They’ll Come Back for More
Overview: You found your target audience, you got their attention, and then you started the first steps of a business/customer relationship with them. But the work’s not over! You still have to delight them so they stick with you. Read on to learn more! In recent weeks, we’ve been exploring how business owners can acquire new customers by first attracting them (thus capturing their attention), then by engaging with them (thus taking the first steps toward those transactions. Today, we’re looking at how you can solidify that relationship by delighting your customers and making sure they’ll come back for more.